The position of Chief Information Officer (CIO) requires that the person who would
handle this post would have a general knowledge of both the hospitality and the IT
industry. Thus an educational background in hotel management andor a computer or IT
related course would be advantageous in fulfilling this task. A good business mindset
complementing his technical skills would be very helpful in handling the responsibilities
delegated to him.

Amongst these responsibilities include creating business plans and
making business decisions and solutions thus leaving a shift from being just focusing on
technology into dealing with the marketing side of a company. Information technology
plays a crucial role even in a hospitality based IT appointment because every enterprise
or profession in this era evolves with the advances in technology. The person assigned to
this task must be able to speak the language of both business and technology and must
be able to learn every facet of his appointment. The CIO is a solutions finder, a marketing
strategist or business solutions expert, and a well rounded authority in technology, all
these skills all rolled into one package. He must be able to identify the needs and find
answer to them. Persuasion and persistence are two valuable qualities he must possess if
he intends to excel in this industry.

The needs too of both the corporate and the labor side
should not be overlooked because they serve as the framework of detecting whatever
improvement would be essential to the business. He should not stop from learning new
ideas and concepts to further enhance his career and apply it to the company he works
for.

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